What law regulates the activities of the Security Police?
The activities of the Security Police are regulated by the Law of Ukraine "On the National Police", as well as other regulatory legal acts that determine the procedure for providing security services.

What powers does the National Police have and what is it regulated by?
Powers of the response team (detention group) of the Security Police:
1. Responding to alarm signals: Departure to the facility in the event of a security system activation.
2. Detention of offenders: Within the limits determined by law, until the arrival of the investigative and operational group.
3. Ensuring the safety of citizens: Protection of property, life and health of persons at the facility.
4. Maintaining public order: If necessary at facilities that are under guard.
Regulation:
The activities of the detention group are regulated by the Law of Ukraine "On the National Police", the Criminal Procedure Code of Ukraine, and other regulatory acts regulating the powers of law enforcement agencies.

What are the actions of the NR when triggered?
Actions of the response team (detention group) when the alarm is triggered:
1. Operational departure: The team immediately leaves for the facility after receiving the "Alarm" signal.
2. Situation assessment: Upon arrival at the site, an external inspection of the facility is carried out to identify traces of penetration or suspicious actions.
3. Ensuring security: In the event of a violation, the team ensures the safety of citizens and guards the scene of the incident.
4. Detention of violators: If necessary, the violators are detained before the arrival of the investigative and operational group.
5. Notification of the owner: The owner of the facility is informed about the event.
6. Report: Preparation of a report on the response to the signal and the measures taken.
All actions are carried out in accordance with the legislation of Ukraine and the regulations of the Security Police.

The algorithm for installing equipment from leaving a potential client's request to concluding an installation agreement and installing the equipment?
The algorithm for installing security equipment:
1. Application: You leave an application on the website or by phone.
2. Consultation: Our specialists contact you to clarify your needs and conduct an assessment of the facility.
3. Proposal development: An individual proposal is formed taking into account the features of the facility.
4. Conclusion of the contract: A contract for installation and maintenance of the equipment is signed.
5. Installation: Professional installers install the equipment and configure the system.
6. Connection to the monitoring station: The system is connected to the centralized surveillance console for round-the-clock monitoring.
Everything is simple and convenient!

The algorithm for signing a security contract from installing equipment to concluding a security contract?
The algorithm for signing a security contract:
1. Installation of equipment: Professional installation of the security system.
2. Readiness check: Testing the system to ensure its effective operation.
3. Document preparation: Preparation and signing of a security service agreement.
4. Connection to the monitoring station: Activation of the security system and the start of 24-hour monitoring.
Your facility is immediately taken under reliable protection!

Is material compensation provided?
Yes, the Security Police provides material compensation in case of confirmation of its responsibility for deficiencies in the security of the facility. The terms of compensation are detailed in the contract.

Is it necessary to leave a duplicate key?
No, it is not necessary to leave a duplicate key. Access to the facility is provided by the owner or an authorized person in the event of an alarm being triggered.

What equipment does the PO use?
The Security Police uses modern equipment to ensure security:
• security alarms;
• video surveillance systems;
• motion, glass breakage, flooding and smoke sensors;
• "panic buttons" and mobile applications for calling a rapid response team;
• centralized security consoles that provide operational monitoring and response.
All equipment meets international quality standards and is adapted to the specifics of each facility.

Who is the manufacturer of the equipment and sensors?
Equipment and sensors for installing the Security Police alarm are supplied by well-known world manufacturers of security systems, such as Ajax, and others. These are modern and reliable solutions that meet international quality standards.

Can a security system be installed with sensors from another manufacturer under it?
Yes, the security system can be integrated with sensors from other manufacturers, if they are compatible in terms of technical characteristics. Security Police specialists will help check the compatibility of the equipment and configure the system for effective operation.

Can I purchase a security system myself for installation, if so, what are the conditions for the software to be able to connect to the CCTV system?
Yes, you can purchase a security system yourself. To connect to the centralized monitoring station (CCS) of the Security Police, the system must meet the technical requirements. Our specialists will help check the equipment and configure it for connection.

How to pay for installation, through which services (bank, terminal, payment service)?
You can conveniently pay for installation via bank transfer, self-service terminals, mobile bank applications or payment services such as Portmone or EasyPay.

What services can be used to pay for subscription services?
To pay for the subscription fee, you can use bank mobile applications, self-service terminals, Portmone, EasyPay services, as well as make payments through bank cash desks.

What document and how is provided for payment of the subscription fee? (receipt)
A receipt is provided for payment of the subscription fee. It can be obtained in electronic or paper form, depending on the terms of the contract and your wishes.

Does the client receive a payment document via messengers, where the details and amount of the subscription fee are indicated?
Yes, a payment document with details and the amount of the subscription fee can be sent to the client via messengers, if this is provided for by the contract or by agreement with the personal manager and the client has consented to this method of receiving information.

Is it possible to pay the subscription fee for a quarter, half a year and a year?
Yes, you can pay the subscription fee for a quarter, half a year or a year in advance.